Dongguan Xingkaihua Printing Packaging Co., Ltd
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What should I do if the product I receive has quality issues?
Source: | Author:Dongguan Xingkaihua Printing Packaging Co., Ltd | Published time: 2025-07-31 | 31 Views | Share:
We strictly control product quality. However, if you discover a quality issue with the product, please contact our customer service staff within 3 business days of receipt and provide a detailed description and photos. We will immediately arrange for a dedicated person to verify the issue. If the issue is confirmed to be a quality issue, we will replace the product, restock it, or provide a return and refund service free of charge to ensure your rights are protected.
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Dongguan XingKaihua Printing Packaging Ｃo., Ltd., located in Dongguan City, Guangdong Province, is a professional and trustworthy printing and packaging enterprise established in 2007. With over 18 years of industry experience, we specialize in producing a wide range of custom printed tissue paper and packaging solutions for clothing, shoes, handbags, wine, food, gifts, stickers, and more.

At XingKaihua, quality and customer satisfaction are our top priorities. Our professional sales team is dedicated to building long-term partnerships with our clients by offering quick and flexible OEM solutions, low minimum order quantities (MOQ), competitive pricing, and thoughtful, human-centered service.
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